◢ Support

Stuck? One message away.

Stuck? One message away.

Stuck? One message away.

Last updated · July 2, 2026

Every message lands with me, Gustavo. Here is how to get unstuck fast.

Email

For orders, access, refunds and anything technical.

contact@gustavorossi.media →

Instagram

The fastest way to reach me. I read every message.

@gustavorossiribeiro →

Before you write

Two minutes of checking often beats a day of waiting. The FAQ covers pricing, compatibility and workflow questions, and the install guides in the members area walk through every product step by step.

Read the FAQ →

What to include

Your order number, your DaVinci Resolve version (free or Studio), your operating system, and a screenshot or screen recording of the issue. The more you include, the faster the fix.

Response time

Within two business days, usually much sooner. Refund questions are handled under the 7-day money-back guarantee.

Read the guarantee →